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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Find out more
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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

Contact Childline
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Partner with us

We are here to keep children safe. Help us fight for every childhood by joining our incredible community of partners.

Email our team
Email our team

Discover why working with us can benefit your business, how you can get involved, and the difference we can make together.

5 Reasons to partner with us

1. Improve brand reputation – 45% of parents would feel more positively towards companies with a charity partnership. Our 2024 brand survey showed a 94% brand recognition ensuring you partner with a widely recognized brand

2. Increase employee satisfaction – 33% of parents report they would feel more proud to work for a company with an NSPCC charity partnership

3. Increase sales - 39% of parents would be more likely to purchase a product or service featuring the NSPCC logo

4. Upskill your workforce – 84% of NSPCC volunteers  feel they have gained new skills and knowledge through their role with us

5. Make a social impact in your community - Our regional hubs and nationwide services provide the perfect opportunity for your company to help children thrive, while contributing to a common social impact goal

5 ways to partner with us

There are lots of different ways you can partner with us to fit your companies unique needs.

Employee Engagement

We’ll provide bespoke fundraising and volunteering opportunities for you, whether it's as charity of the year or a longer-term partnership.

Since 2017, Lidl GB has been an invaluable partner of ours, with the support of their customers and colleagues raising an incredible £10 million. Throughout the years Lidl GB have:

  • Funded the Speak Out, Stay Safe service by raising £3 million. This helped us teach over one million children about the signs of abuse and where to go if they need help.
  • Raised £2 million for Childline to help recruit, train and support volunteers .
  • Raised a further £5 million for Childline, focusing on mental health support. Lidl GB also funded campaigns to help young people identify feelings of loneliness and direct them to the new Childline mental health webpages.

Strategic

Join forces with us to achieve mutually beneficial goals that help transform society. Working together to make a difference to children and young people.

We're working with Vodafone UK to ensure every child has a happy and safe online life. We achieve this through: empowering parents, giving young people a voice and raising awareness of online harms to educate the public.

Together, we provide parents and carers with support and guidance to help them, and their children navigate the online world, aiming for a positive family experience.

We have collaborated with Vodafone on their Digital Parenting Hub, a comprehensive information centre for parents and carers. The resource featuring tips from NSPCC experts, received 65,000 views in the first two months.

Pro Bono

Support us meaningfully in our work with children and young people by donating your time, skills and expertise. This partnership style is a great way for you to make a real impact on our life-changing work with children and young people.

OC&C Strategy Consultants LLP have been supporting the NSPCC since 2020, providing pro bono consultancy on key strategic challenges.

Just one example of the fantastic consultancy provided involved advising on the NSPCC’s secondary school offer to support young people. Through interviews with key NSPCC stakeholders, education professionals and other charities, OC&C suggested how the NSPCC could provide an offer focusing on healthy sexual behavior and relationships. Following this, the NSPCC developed Talk Relationships, our secondary education service to help young people understand healthy and harmful relationships, recognising their right to be safe, heard and respected, and knowing how to get help from a trusted adult if they need it.

Commercial

We'll work together to raise funds through product sales, while boosting each other’s profiles and changing children’s lives.

Lindt & Sprüngli UK have been supporting the NSPCC’s Childline service since 2017, through the promotion of their Lindt Teddy, available to purchase in Lindt retail outlets, major retailers such as Tesco, and on Lindt's website during the Christmas period.

This heart-warming campaign has to date raised approximately £1m, which helps to support children and young people to access Childline – so that no child goes unheard.

As well as this fantastic campaign, Lindt & Sprüngli UK staff have donated beautiful hampers to our Childline volunteers working at Christmas and have taken part in fantastic fundraising activities.

Partners in Business

Our flexible option for small and medium enterprises.

Playdale Playgrounds Ltd have chosen the NSPCC as their Charity of Choice.

By hosting regular DIY fundraising events throughout the year, such as bake sales and quiz nights, employees of Playdale Playgrounds Ltd have, so far, raised almost £1,500.

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We are immensely proud of our longstanding partnership with the NSPCC and the incredible impact we have achieved together. 

Since 2017, with the support of our customers and colleagues we have raised over £12.5 million, directly funding first the NSPCC's Speak Out Stay Safe programme, and now Childline's Twilight service, helping the NSPCC reach millions of young people overnight. 

Our Pennies campaign has also begun to deliver strong results, raising approximately £1m a year via customer checkout donations over just 7 weeks.

As we enter the next phase of our partnership, we look forward to continuing our work alongside the NSPCC to support its vital programmes as part of our ongoing commitments to support children and young people.”

Georgie Hall - Head of Corporate Affairs, Lidl GB

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Our partnership with Lidl GB continues to make a profound difference to children who turn to Childline in their darkest moments. The funding raised by Lidl customers and colleagues powers our overnight service, which receives a call from a worried child every 45 seconds.

In 2025/26 alone, Childline delivered more than 170,000 counselling sessions, and a third of the contacts made at night came from children identified as being at high risk for their safety.

Lidl’s extraordinary commitment ensures we can be there for these young people when they need us most, and we are deeply grateful for the impact we are achieving together.”

Chris Sherwood - CEO, NSPCC

Email our team

We’d love to hear from you and discuss how we can work together to help keep children safe. Your partnership could make all the difference.

Email our dedicated partnerships team today and join the fight to help keep children safe.

Email the team

Partnerships help us...

  • Deliver around 170,000 Childline counselling sessions with children and young people.
  • Respond to almost 78,000 contacts to our NSPCC Helpline from people with concerns about a child's welfare.
  • Reach 1.5 million children in over 6,600 schools with our Speak out, Stay safe assemblies.
  • Support parents to have Talk PANTS conversations with their children to help keep them safe from sexual abuse.
  • Help young people to find their way through loneliness.

Our work, to ensure the safety and wellbeing of children, wouldn’t be possible without the support of our partners.

Our partners

We're partnered with some incredible companies in the fight for every childhood

Partner Shout Out

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Clarion

On Childhood Day, we will celebrate the end of the first year of our partnership with Clarion Housing Group, the UK’s largest housing association. 

Throughout 2024/2025, Clarion colleagues have demonstrated great dedication in raising funds and volunteering to support our Building Connections programme, which helps young people cope with feelings of loneliness.

Highlights from the year include: taking part in our Dragon Boat Race for Childhood Day, tackling the Chiltern 50 Hike, taking part in our Listen Up Speak Up training and completing our first ever Saigon to Ankor Wat Cycle Challenge and much more. In the first year Clarion and their amazing colleagues exceeded their fundraising target of £100k. We can’t wait to see what year 2 has in store for our partnership.

Shout out magazine

Dive into the latest edition of our bi-annual Shout Out Magazine to see how we work with partners to make a difference to the lives of children, while also having fun. "Dragon boat race anyone?"

Read the latest issue

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